These guidelines form part of our terms of use and apply to every profile, photograph, interest and message.
Profiles
- One profile describes one real person aged 18 or over. If you manage it for a relative, say so in the app and have their agreement.
- Use recent photographs that clearly show that person. No group photos as the main photo, photos of children, copied images or AI-generated faces.
- Keep phone numbers, email addresses and social media handles out of the introduction and photographs.
Respect
Write respectfully to members and their families. A declined or unanswered interest is an answer. Do not create another account to get around a block or a restriction.
Not allowed
- Dowry demands or offers.
- Harassment, threats, stalking, or hatred based on religion, caste, gender or ethnicity.
- Fake profiles, impersonation, or profiles of people who have not agreed or are under 18.
- Obscene or sexual content, and intimate images shared without consent, real or AI-made.
- Other people’s private information or photographs without their permission.
- Misinformation, deception, forged documents or deepfakes.
- Content that infringes copyright, trademarks or other rights.
- Content that threatens India’s unity, integrity, defence, security, sovereignty, friendly relations with other countries or public order, or incites an offence.
- Malware, hacking, phishing, scraping or bots.
- Requests for money, scams, gambling, betting or money laundering.
- Trafficking, escort services or paid sexual arrangements.
- Advertising, marriage-bureau business or other commercial use.
- Anything else that is illegal.
Child safety
Vivaah prohibits child sexual abuse and exploitation, including grooming, sexual extortion and child sexual abuse material, real or AI-made. Report it with Report in the app or at support@vivaah.app, without downloading or forwarding the material. We remove it, close the accounts involved and report it to the authorities. Child-safety contact: the Grievance Officer named below.
Meeting safely
Vivaah does not verify identity, income or education. Speak by phone or video and check details through family before meeting, and meet first in a public place.
Blocking and reporting
Use the ⋯ menu on any profile or conversation to Block or Report someone. You can also report misuse without an account from our support page. If someone is in danger, call 112.
Enforcement
We may remove content, warn members, and limit or close accounts at our discretion, and we report illegal activity to the authorities where required.