These terms are an agreement between you and Lord Shanidev, the operator of Vivaah (“we”, “us”). By creating an account or using the Vivaah app, vivaah.app or any related service (the “Service”), you accept these terms, our privacy policy and our community guidelines, which form part of these terms. If you do not accept them, do not use the Service. These terms are an electronic record under the Information Technology Act, 2000 and need no signature.
Eligibility
- You must be at least 18 and able to enter a binding contract. Before marrying, you must meet the legal age and other conditions of the law that applies to you.
- Use Vivaah only to find a life partner for yourself or an adult relative, not for dating or any commercial purpose.
- If you create or manage a profile for a relative, you confirm that they have agreed, and you are responsible for the profile.
- One person may have one account, on a mobile number they are entitled to use.
Your account
You are responsible for your phone, your account and everything done through it. Do not share sign-in codes. Rooting or jailbreaking your phone can make the app insecure or stop it working. Mobile data and other charges from your network provider are yours to pay.
The Service
- Vivaah is a platform for introductions. We do not arrange marriages, act as a broker or agent, or take part in conversations or decisions between members.
- We do not verify members’ identity, statements or photographs. A WhatsApp code confirms only access to a phone number. Check everything yourself before you meet or decide.
- Matches are generated automatically. We do not guarantee any match, reply or marriage.
- We may change, add, limit, suspend or discontinue any feature, set usage limits, and decide who is invited or admitted, at any time and for any reason.
Fees
Vivaah is currently free. We may charge for any part of the Service at any time. The price and terms of a paid feature are shown before you buy it. Payments are non-refundable except as stated at purchase or required by law.
Your content
You are responsible for everything you add or send, and you confirm that you have the right to share it, including photographs of other people.
You give us a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, copy, adapt, publish, display and distribute your content to run, improve and promote the Service and our other products and services. The licence continues after you delete content or your account for content already shared with others and for information we keep under the privacy policy.
If you share a success story, testimonial or feedback, we may use it, including names and photographs you provide with it, in any media without payment.
Communications
You agree to receive messages from us and our partners on WhatsApp, by SMS, push notification, email and phone about your account, matches, offers and services, even if your number is registered on the National Customer Preference Register (Do Not Disturb). You can turn off push notifications in your phone’s settings.
Conduct
Follow the community guidelines. In particular, do not:
- give false details or impersonate anyone;
- ask for or offer dowry, a crime under the Dowry Prohibition Act, 1961;
- harass, threaten, defraud or ask other members for money;
- share another member’s details, photographs or messages outside Vivaah without permission;
- use the Service for advertising, marriage-bureau business or collecting other members’ data;
- use bots or scripts, interfere with the Service, or copy, modify or extract its source code.
Moderation and termination
We may monitor and review content, remove any content, and limit, suspend or close any account at our discretion, with or without notice, including for a breach of these terms. You may stop using the Service and delete your account at any time. When your account ends, your right to use the Service ends.
Intellectual property
The Service and its trademarks, copyright, database rights and other intellectual property belong to the operator. You may not copy, modify, translate or make derivative versions of the app or any part of it, or use our trademarks.
Third-party services
The Service relies on third-party services with their own terms, and may link to sites we do not operate. We are not responsible for them.
Disclaimers
The Service is provided “as is” and “as available”, without warranties of any kind. We are not responsible for members’ statements or conduct, online or offline, for any transaction or money exchanged between members, or for interruptions, errors, loss of data or unauthorised access to our systems.
Limitation of liability
To the maximum extent permitted by law, we, the proprietor, and our agents and employees are not liable for any indirect, incidental, special, consequential, punitive or exemplary damages, including loss of profits, goodwill, use or data, arising from your use of, or inability to use, the Service. Our total liability for any claim is limited to the amount you paid us, if any, in the twelve months before the claim.
Indemnity
You will indemnify us against any claim, loss or expense, including legal fees, arising from your content, your use of the Service or your breach of these terms.
Intermediary status
For content posted by members, Vivaah is an intermediary under the Information Technology Act, 2000 and the rules made under it. Complaints go to the Grievance Officer named below.
Governing law and jurisdiction
These terms are governed by the laws of India. The courts at New Delhi have exclusive jurisdiction over any dispute arising from them or from the Service.
General
If any part of these terms is unenforceable, the rest remains in force. Not enforcing a right does not waive it. We may transfer these terms to a successor. These terms, the privacy policy and the community guidelines are the whole agreement between us about the Service.
Changes to these terms
We may change these terms at any time by posting the new version here. Continuing to use the Service after a change means you accept it.